Technical
Help with file preparation, resolution, trimming, file types and more.
28 articles
- Do you mount, frame, or laminate prints?Can I get a print mounted, framed, on foam core, or laminated?
- How do I check a file for quality?Checking file quality and resolution for printing. Start with a clear source image.
- I Received a Blurry or Grainy PrintInformation about file and print quality issues.
- Can you scan a physical photo or slide for me?Scanning of phyiscal photos or slides.
- Can you add resolution or improve my file or photo quality for me?What to do with a low quality or low resolution source image.
- Troubleshooting Website Issuestroubleshoot, file upload, processing, site hangs, stuck
- How do I get my files to you for printing?
- Should I use CMYK or RGB color space in my files?
- What kind of printers do you use? Inkjet? Laser?Learn about the inkjet printers we use.
- What are the trim options? Are precision sizes possible? Matting & Framing Questions.Learn about trim, bleed, borders and trim tolerance, as well as how your prints are cut.
- Can you print solid/opaque black on transparent or film media?Can my print have a solid black background that light won't shine through?
- Can you add resolution or improve my file or photo quality for me?low resolution, low quality, improve file
- What are common poster sizes?Common and custom poster sizes.
- Can you print on the adhesive side of window material so that I can put the graphic on the inside?
- Do you mount or wrap the canvas prints?Mounting and wrapping canvas prints.
- Do you provide double sided or reverse printing?double sided, reverse printing
- I Received A Print With White Borders I Wasn't ExpectingHow do white borders appear in a print and what are the methods to avoid this?
- How do you install window films, adhesive vinyl & backlit and static clings?Installing window cling and adhesive media
- How do I add a border to my print?How do I add a border to my print and how does it affect the size of what I receive?
- Do you laminate?Lamination
- Can I get a proof?How to get a proof of your order.
- Uploading Large Files | Maximum File Sizes by Order MethodHow to upload large files by order method.
- Can I use clear transparency film for screen printing or cyanotypes?screen printing, t-shirts, clear transparency, film
- Special ProjectsQuestions about unique or DIY projects, speciality sign making, astronomy prints, film density, and other applications.
- Can you print double sided posters?double sided printing
- What do I do if there is an issue with an order I have received?Steps to report damaged orders or an issue with print quality.
- What sizes can you print? What is the largest size you can print?Learn about the maximum size we can print on our various media.
- How do I choose the right paper or material for high-quality prints?